Prepare real materials
Select the materials that the company allows to use or that have been desensitized, and indicate the facts, versions, and content that cannot be published.
Enterprise Edition Course
Practical operations of trading enterprises by department
Focusing on customer inquiries, supplier price comparisons and order follow-up, practice demand clarification, business responses and handovers; use corresponding materials for domestic trade and foreign trade respectively.
Job practice
Inquiry, order, payment collection, practice according to position
The instructor arranges inquiry, quotation or order exercises according to the training position, and gives task demonstrations and inspection points. Classroom exercises generate a demand list, price comparison table or follow-up table, and specific topic selections are written into the training plan.
| Position | Materials and Exercise Outputs | Check the key points |
|---|---|---|
| business | Customer Inquiry → Requirement List, Clarification Email | Original customer text, specification quantity and unconfirmed items |
| Procurement | Supplier quotation → Condition comparison table, negotiation preparation | Quotation validity period, delivery date and business conditions |
| Follow orders | Order and transaction records → follow-up form, handover summary | Order version, commitment date and responsible person |
| E-commerce operations | Confirmed product information → Product copywriting, content selection | Parameters, picture correspondence and publicity basis |
| customer service | Frequently Asked Questions and After-Sales Policy → Draft replies, question classification | Facts, policies and escalation conditions |
| Order | Contract and Confirmation Records → Order Checklist | Product name, quantity, price and change record |
| Logistics | Shipping information → Document catalog, delivery reminder | Actual logistics status, address and documents |
| Finance | Order and payment records → Reconciliation differences, payment list | Currency, date, amount and voucher |
Classes and Methods
An inquiry, organized into a work order that can be followed up
Classroom Simulation · Fictional Inquiry
We need 200 units for a project next month. Could you send a quote and delivery time?
| known information | Can't confirm yet | Next step |
|---|---|---|
| Quantity 200 pieces; project planned for next month | Model, specification, delivery location, clear arrival date | Inquire about missing items first, then submit to purchase to verify delivery date |
| The customer wants to receive a quote | Trade terms, taxes, shipping conditions | Ask a question in your reply without entering a guess price |
When checking the English reply, check it item by item against the original text. AI can assist in sorting and drafting; quotations and delivery commitments will be issued after confirmation by the business leader.
Can I practice foreign trade emails?
This can be practiced around inquiry clarification, follow-up and handover. Use fictional or approved desensitized material first in class and check facts, tone and business conditions before sending.
Mainly engaged in domestic trade, is it suitable?
Demand sorting, supplier comparison and order handover exercises can also be used, and the materials and terminology should be adjusted according to actual business.
RELATED CASE
How to view this course from real cases
First look at the input, manual judgment and verification process in the project, and then understand the steps that can be practiced in the course.
FROM TASK TO METHOD
How to practice a job into a reusable method
Organize training around a specific job. First, clearly describe the materials and deliverables, and then complete, revise and check them.
clear deliverables
Be clear about who will use it, what is to be accomplished, in what format, and what should not be guessed at.
Classroom operations and modifications
Use the same task to compare the first draft and the revised draft, supplement materials, adjust requirements, and record effective steps.
Manually check and leave templates
Go back to source material to check numbers, sources and commitments, and save checklists, prompts and reusable templates.
SCHEDULE & PRICING
Course schedule and fees
How to arrange
There are no fixed classes. First communicate with the participants and the problems to be solved, then confirm the course hours, materials, delivery methods and fees, and implement the confirmed plan.
How to confirm the fee
The fee is given with the plan and is related to the training scope, class hours and material preparation. It is not priced online for the time being; you can get a quotation after communicating by phone or form.
Fixed links in this course
Arrange inquiry, supplier price comparison or order follow-up exercises according to the training position; domestic trade and foreign trade use corresponding materials respectively to produce a demand list, price comparison table or follow-up table.
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